Privacy Policy

Effective Date: 12/11/2025

Website: https://www.harmanleather.com/

Company: Harman Sales Group

1. Introduction

Harman Sales Group (“we”, “our”, “us”) is committed to protecting the privacy of our customers, manufacturers, vendors, and partners.

This Privacy Policy explains how we collect, use, store, and protect your information when using our website and our WhatsApp API communication services.

By using our website or engaging with our WhatsApp communication, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following categories of information:

A. Contact Information

  • Name
  • Company name
  • Mobile number
  • Email address
  • Business address

B. Business & Transactional Data

  • Product requirements
  • Machinery specifications
  • Order estimations
  • Business queries
  • Catalog requests

C. Data from External Sources

We may import data for legitimate business communication from:

  • Excel sheets shared by the client
  • Vendor or manufacturer directories
  • Business contact lists
  • Prior business inquiries or partnerships

D. Website Usage Data

  • IP address
  • Browser type
  • Device information
  • Cookies & analytics

3. How We Use Your Information

We use your information strictly for business communication related to products and services offered by Harman Sales Group.

Purpose of Using WhatsApp API:

  • Sending product catalogs
  • Sending welcome or greeting messages
  • Sharing machinery estimations or quotations
  • Responding to business inquiries
  • Providing customer service
  • Sharing updates, offers, or new product launches
  • Order coordination and status updates
  • Communication with manufacturers, distributors, and vendors

We do NOT send unrelated promotional spam or sell your data to third parties.

4. Legal Basis for Processing

We process your data under:

A. Legitimate Business Interest

To communicate with manufacturers, vendors, partners, and customers for business operations.

B. Consent

When you contact us via WhatsApp, website forms, or share your business contact voluntarily.

C. Contractual Necessity

When we communicate for delivering estimates, product details, or fulfilling business transactions.

5. How We Store & Protect Your Data

We use secure systems and industry-standard encryption to protect your data.

Security Measures Include:

  • Secure servers
  • Encrypted WhatsApp API communication
  • Role-based access control
  • Limited data sharing internally
  • Routine data audits

We NEVER store WhatsApp messages outside our authorized systems.

6. Third-Party Sharing

Your data is not sold to any third party.

We only share your information with:

  • WhatsApp (Meta) as part of API messaging
  • Technology partners who support our WhatsApp API integration
  • Logistics or service partners only when required

All partners follow strict confidentiality agreements.

7. Data Import from Excel, Directories & Contact Lists

If your contact information was included in:

  • Excel databases
  • Vendor directories
  • Business contact lists
  • Partner shared lists

It is used only for business communication related to Harman Sales Group’s products and services.

You can request removal at any time.

8. Your Rights

You have the right to:

  • Access your data
  • Request correction
  • Request deletion
  • Request to stop receiving WhatsApp messages
  • Withdraw consent
  • Ask how your data is used

To exercise your rights, contact us at:

Email: admin@harmanleather.com

Phone: +919320740011

9. WhatsApp Communication Consent

By communicating with us through WhatsApp or clicking a WhatsApp Chat Button on our website, you agree to receive:

  • Product catalogs
  • Quotations or estimates
  • Service information
  • Transaction-related messages
  • Follow-up communication

You can reply STOP anytime to discontinue.

10. Data Retention

We retain your information only for as long as necessary for:

  • Business communication
  • Legal obligations
  • Service delivery

Upon request, we can delete your contact permanently.

11. Updates to This Policy

This Privacy Policy may be updated periodically.

Latest updates will always be available on this page.

12. Contact Us

For any privacy-related queries:

Harman Sales Group

Website: https://www.harmanleather.com/

Email: admin@harmanleather.com

Phone: +919320740011

Address: Office No 918 B, Samartha Aishwarya, Mumbai – 400053